25 Frequently Asked Questions (FAQ)

From the young to the elderly, who desire a natural enhancement to their appearance. Those who:

– Are into fashion and style.

– Active but care about appearance.

– Want to save time each day.

– Have to look their best in the professional world.

– Have sparse, or very light eyebrows.

– Are allergic to cosmetics.

– Have ultra-sensitive eyes.

– Wear contact lenses.

– Have sparse lashes.

– Have visual limitations.

– Have unsteady or arthritic hands.

– Often engage in strenuous activity.

– Entertainers, actresses and models.

– Want to look naturally beautiful, always.

– Want the convenience of make-up that won’t smudge, smear or wear off.

This may vary according to each individual’s pain sensitivity, however, topical anesthetics are used to numb the area and minimize discomfort. Most people describe a mild pricking sensation and slightly sunburn feeling at the end.

Allergic reactions to permanent cosmetic procedures are extremely rare. The cosmetic pigments are medical grade and made from completely natural inorganic ingredients (iron oxides), disposable sterile needle cartridges and surgical gloves are used for each procedure. However, micropigmentation is a skin invasive procedure and shall be treated as such.

Yes, It will look more natural than your own conventional makeup. Unless you tell somebody you’ve had it applied, they’ll never know. Our method is based on “natural-looking” soft shading for brows and looks like real hairs are filling the blank bald spots.

Times vary according to the individual’s sensitivity, hydration, density, elasticity, and overall condition the skin. Allowing time for anesthetics to take effect, implanting of the pigment, and some final fine tuning of the procedure, average time for the initial visit is as follows:

2+ hours for eyeliner

2 hours for eyebrows or lip liner

2+ hours for full lip color

2 hours for areola or scars camouflage

6-8 weeks after the initial application, a follow-up visit is required to perfect the lines or color. This visit does not require as much time as the initial procedure.
There is no additional charge for this visit or retouching if the customer comes back within 3 months after the first application. After expiration, a touch up fee will be charged.

– Eyebrows:

Eyebrows deserve special care because they are mainly responsible for the expression of a face. They are the frame of the eyes. In this context, eyebrows micropigmentation give a consistent definition with the shape and facial features. The color to be applied is determined according to each person and the method allows to correct failed eyebrows, no hair or only women interested in redesigning to an attractive and fashion shape.

– Eyeliner (top and/or bottom):

The permanent makeup can work wonders in eyes. The technique allows, for example, those dim eyes become more expressive or large eyes look smaller and more proportional. You can also accentuate their natural shape through lining definition, making them for example, more or less almond-shaped.

– Lip liner and/or full lip color:

In the area around the mouth, the permanent makeup seeks to give color and definition to lips, can get the effects of increase, decrease or even nullify differences between the upper and lower lips. The micropigmentation allows you to correct flaws, to erase the marks of aging, get a perfect alignment, and the effects of varying volume through ombre lips technique.

– Medical Micropigmentation

(Areolas design and color filler/ Scar Camouflage/ Cleft Lip Repairs/ Vitiligo.

The technique of micropigmentation is defined as the implantation of pigment in the sub-epidermal layer of the skin with a pen shape device called PMU machine and properly needle cartridges. This technique has temporary stay (+ / – 3 years), requiring a touch up when it begins fadding.

Today’s society is centered on a standard of beauty toward a structurally well-formed body, leading them to seek resources to which these standards are updated.

The breast can determine various cosmetic changes such as volume, shape, etc. … However, the breast can carry a terrible scar after surgery. This is where the aesthetic medical micropigmentation offers a leading role, giving color and optical effect, but not determining local volume change. Besides purely aesthetic, plastic surgeons recommend another issue for micropigmentation: after surgical mastectomy. Breast cancer is the most prevalent disease among women in America, most cases require surgical treatment, leading to partial or double mastectomy depending on the spot and size of the tumor. When the mastectomy is required, breast reconstruction can surgically bring back the volume and shape to the breasts, and to obtain color with natural shades areolas, many surgeons suggest the micropigmentation as the most effective procedure with no patient trauma, and real natural results.

The potential uses of micropigmentation in the field of dermatology and cosmetic surgery are virtually unlimited in many cases depending on the creativity of the professional and the pigment as well. Enhance the natural features of eyes, eyebrows, lips. Skin and scars camouflage, lips reshaping, after accidents or vitiligo coverage. All of this greatly improves self-esteem and self-image recovery. This job is artistic, extremely delicate and relatively inexpensive.

The average cost per procedure varies somewhat the time and technician expertise, but usually averages are between $550 and $800 including 1 or 2 touch ups. Yearly touch ups has a reduced price because we care about our loyal clients.
Paramedical work is normally charged at $550 to $750 per hour.

The cost of the procedure should not be the most important issue when consulting a potential technician. Since what you are contemplating will be a permanent application, the most important factors to consider are the training, skill, expertise and artistic ability of the technician!

Your face is a valued, rare and unique paint ready to be restored and has to be treated in a wisdom way as well.

Ultra-violet exposure from sun or tanning booths, various drugs, excessively dry skin, and smoking are all factors that may affect this. Alpha-hydroxy, Retin-A, and glycolic acids must be kept away from treated areas, All anti-aging products has this components in their formulations. Those ingredients slough away top layers of the skin and eventually the layer where the pigment has been implanted into. Using products rich in acidic ingredients will require additional maintenance in years to come. Sunblock on eyebrows, sunglasses for eyeliner, and SPF on lips will greatly prolong the effective life of these procedures.

A restricted diet can make the pigments fade faster.

The best way to remain pigmented with a nice and vibrant color is retouching each 18 months or when the color becomes faded.

Colors will appear darker and somewhat unnatural for the first few days, but then lighten to a completely natural look during the following few weeks.
Pigment colors can be soft and natural looking, or a bit more dramatic.
If desired, your end result may be deepened with additional applications, or slightly lightened. Each skin is unique and this is one very important frequently asked question. Some kinds of skin needs more color saturation than others, factors are: aging, skin type, complexion color, sun damage. At the end of the healing process, most clients will be left with only 50% saturation. That´s why it is so important coming to the touch up appointement: we will adjust color and saturation according to your taste and lifestyle.

It is not hard to see the importance of the work of visagism on the field of permanent makeup. The face is the identity of a person. Any change in this area is able to substantially alter their sense of identity. So it is very important that the micropigmentation professional is well aware about the lines, shapes, colors and other elements of the image, expression and most likely how they affect people emotionally and psychologically. It is important to know which image best suits to the moment of the client´s life as well

Absolutely! We have different techniques from other artists because we believe women on their 50´s, 60´s, 70´s and 80´s are the ones who really need permanent makeup the most. Aging is a natural process, our hormones change and eyebrows tend to get thinner and gray. Eyeliner is very hard to apply since our eyes don´t focus as before. Lips will always “bleed” outside the line, even with the most expensive high end lipstick.

Yes, we can perform any permanent makeup procedure on mature skin because our techniques are performed gently and superficially reassuring a very natural outcome.

That’s one of the reasons I developed the Tru2Color™ Method. Instead of focusing only on pigment selection, I also pay close attention to implantation depth, color balance, and how your individual skin is likely to heal. While no artist can control how your skin will change over the years, the goal is to create results that stay soft, balanced, and true to color for as long as possible.

The Tru2Color™ Method was developed to reduce those risks by looking at the complete picture instead of relying only on pigment color. Every client is different, so I customize the procedure based on your skin, your existing pigment (if any), and the result we’re trying to achieve.

While choosing the right pigment is important, pigments alone don’t determine how Permanent Makeup will heal or age. The Tru2Color™ Method combines pigment selection with precise implantation depth, color theory, and a conservative approach that respects your skin.

In other words, it’s not about using a “magic pigment.” It’s about using the right technique from the very beginning to encourage the most natural healed result possible.

One of the most common misconceptions in permanent makeup is that organic pigments are better than inorganic pigments, or vice versa. In reality, neither is inherently better. They are simply different tools, each with unique characteristics and intended applications.

Inorganic pigments, such as iron oxides, have been used safely in cosmetic applications for many years and are well known for producing natural-looking healed results. Organic pigments, on the other hand, are often valued for their brighter, more vibrant color intensity and are commonly used in many modern permanent makeup formulations.

The choice between organic and inorganic pigments should never be based on trends or marketing claims. Instead, it should be based on the artist’s objectives, the client’s skin characteristics, and the desired healed result.

At Smart Touch Skin Solutions, the Tru2Color™ Method was developed using carefully selected organic pigments—not because they are universally “better,” but because they consistently support the predictable target colors that this method was designed to achieve.

As I often tell my clients and fellow artists:

“There are no good or bad pigments. There are pigments that are appropriate for a specific purpose, and there are pigments that are inappropriate for that same purpose. The key is understanding their characteristics and using them intentionally.”

Ultimately, beautiful permanent makeup is not determined by a single bottle of pigment. It is the result of combining the appropriate pigment with proper skin analysis, thoughtful planning, precise implantation, and an understanding of the healing process.

My experience with corrective Permanent Makeup and the principles behind the Tru2Color™ Method help me determine the safest and most effective approach for your individual situation.

One of the questions I occasionally receive is why I work primarily with inorganic pigments instead of organic pigments.

The answer has nothing to do with one type of pigment being “better” than the other. Both have their place in permanent makeup.

I chose inorganic pigments because they allow me to achieve the target healed colors that I designed the Tru2Color™ Method around.

My goal is not simply to implant pigment into the skin. My goal is to predict, as accurately as possible, the color that will remain after the healing process is complete.

That requires understanding how pigments behave beneath the skin, how they oxidize, how they heal, and how different skin characteristics influence the final result.

The pigments I selected are part of that system. They weren’t chosen because they were popular or because they followed an industry trend. They were chosen because they consistently helped me achieve the healed colors I was looking for.

For me, the pigment is only one piece of the equation. The technique, pigment selection, skin analysis, and healing process all work together to produce predictable results.

That philosophy became the foundation of the **Tru2Color™ Method.

Factors like skin thickness, oil production, age, hormones, medications, immune response, previous Permanent Makeup, and aftercare all influence the final healed result. Even identical pigments can heal differently from one person to another.

That’s why I don’t use the same formula for every client. The Tru2Color™ Method was developed around the idea that every treatment should be customized to the individual rather than following a one-size-fits-all approach.

Even the highest-quality pigment won’t produce beautiful long-term results if it’s implanted incorrectly or if the technique isn’t appropriate for your skin.

The Tru2Color™ Method considers both the pigment and the way it’s implanted. By combining color theory with careful technique and years of experience, my goal is to achieve results that heal naturally and age more gracefully.

The challenge isn’t creating beautiful results on the day of the procedure—it’s creating results that still look beautiful after healing and continue to age well over time.

That’s the philosophy behind the Tru2Color™ Method. Every decision, from pigment selection to implantation technique, is made with the healed result in mind, not just the immediate appearance.

One of the most common concerns I hear from first-time clients is, “My brows look much darker than I expected.” The good news is that this is completely normal.

The pigments I use are primarily inorganic iron oxide pigments, similar to the colorants commonly found in many permanent hair coloring products. If you’ve ever used box hair dye, you’ve probably noticed that after mixing the color and developer, the cream starts out looking light beige but gradually becomes very dark while it processes. This happens because of a natural chemical reaction called oxidation.

The same principle occurs after your permanent makeup procedure. A small amount of pigment remains on the surface of the skin. As it is exposed to the air, it oxidizes and temporarily appears much darker than the color that will eventually remain implanted beneath the skin.

As your skin heals over the following days, the excess surface pigment naturally sheds, revealing a much softer and more natural healed color.

For this reason, I always tell my clients not to judge their results during the first week. The healing process takes time, and the final color cannot be evaluated until your brows have fully healed.

One of the most common questions I receive after a permanent makeup procedure is:

“Where did my eyebrows go?”

Don’t worry—they didn’t disappear.

As your skin begins healing, tiny scabs form to protect the treated area. At the same time, your body starts producing a new layer of skin over the pigment that was implanted during the procedure.

I like to compare this new skin to placing a sheet of tissue paper over a colored picture. The color is still there, but it looks lighter, blurry, and sometimes almost invisible because you’re looking through that fresh layer of skin.

This temporary stage is called the ghost phase.

Many clients become concerned because they think their eyebrows have disappeared, but this is simply part of the normal healing process. Your skin is constantly renewing itself, even after the wound has healed. As the outer layers of this newly formed skin naturally shed over the next two to three weeks, they gradually become thinner and more transparent. The pigment never disappeared—it was simply being viewed through that fresh layer of skin.

As that layer is shed, your eyebrows gradually reveal their healed, predictable color.

For this reason, I always tell my clients not to judge their results too early. Healing takes time, and the ghost phase is simply one of the normal stages on the journey to the final healed result.

One of the biggest misconceptions about permanent makeup is that the follow-up appointment is necessary because something went wrong during the first procedure. In reality, the follow-up appointment is an essential part of the process and has always been included in my treatment plan.

In fact, the follow-up appointment is already included in the fee you pay for your initial procedure, so there is no additional charge when you return within the recommended timeframe.

No two people heal exactly the same. Factors such as skin type, age, sun exposure, medications, immune response, lifestyle, and even how your skin retains pigment can influence the final healed result. While my goal is always to achieve the best possible outcome during your first visit, it is impossible—and frankly unrealistic—to expect identical healing in every client.

The purpose of the follow-up appointment is to evaluate how your skin healed. At that time, I can make any small adjustments needed, reinforce areas where your skin retained less pigment, refine the shape if necessary, and perfect the overall balance and color.

Think of your first appointment as creating the foundation and the follow-up appointment as refining the final masterpiece.

By the time you return, your skin has completed its initial healing cycle, allowing me to work on a stable canvas rather than freshly treated skin. This gives me the opportunity to make precise adjustments based on how your individual skin responded.

For this reason, I never judge the final result immediately after the first procedure. I evaluate my work only after your skin has healed, and the follow-up appointment is an important part of achieving the beautiful, natural, and predictable results that both you and I expect.

“My goal is not to create perfect eyebrows on the day of the procedure. My goal is to create beautiful, predictable healed results. The follow-up appointment is an important step in achieving that goal.”